The Bridge Academy ID
- Training services.
- Consulting services for small, medium and large scale businesses.
- Certification programs for institutions, individuals and the public.
The Bridge Academy ID
Training & Consulting
The Bridge Academy ID is a training and consulting company with a focus on Customer eXperience. We are here to help businesses build and improve their Customer eXperience or what is known as CX, learn more.
Our services
“Thank you for teaching me with all your heart. Thank you for helping me to stand out in front of the judges. You made it. We did it.”
“The Bridge Academy has given significant contribution on transforming G4S to be more customer centric by supporting on Customer Service Center creation as well as preparing and transferring the soft skill on CS function, even though such CS members came from operation /crew in the field and become customer service agent.”
The LIFO® Method training provided by The Bridge Academy team made me and the team think outside the box. It made us think about how to be in others’ shoes and how to work better with others. The Trainer skilfully explained the different behavioural types and how they need different approaches. That information helped us really improve our communication skills including problem-solving, empathy and feeling fulfilled.