CONSULTING

We provide consulting services for small, medium and large scale businesses who want to build or improve the quality of their Customer eXperience from marketing, sales and customer service.

Our team has a lot of experience in building contact centers from scratch as well as preparing strategies that can help you improve the quality of your Customer eXperience.

Customer Service Consulting Services

Customer service is after-sales service that is used to foster long-term relationships with customers and also create customer loyalty.

Services included in customer service include providing product information, consultations and managing customer complaints.

Telemarketing Consulting Services

Telemarketing is a service that focuses on building long-term relationships with the aim of promoting the company’s products. Examples of telemarketing services include generating leads for sales teams, conducting surveys, providing information about new products, providing information about ongoing promotions, collecting consumer data and maintaining contract with existing customer.

Telesales Consulting Services

Telesales is a service that focuses on short-term relationships via telephone calls for the sole purpose of selling a product.