The Bridge Academy adalah Konsultan Customer Experience, penyedia Training CX, Konsultan CX, Training customer experience, Training CX100 Danantara, Training CX, Lismaryanti, Customer Service Training, Sales Training, Call Center Training, Leadership Training dan Sertifikasi Customer Experience di Indonesia

G4S is the world’s largest security services provider, headquartered in London. G4S offers security, risk management, and cash transportation services.

Through a tender process, The Bridge Academy was appointed as a consultant and trainer for the G4S Cash Services Indonesia Team to transform their field team into friendly and customer-oriented Customer Service Center (CSC) officers.

This consultation and training program served as a pilot project for all G4S teams globally. The Bridge Academy successfully assisted G4S in establishing a 24-hour operating CSC service. Furthermore, The Bridge Academy played a role in developing service standards and shifting the mindset and behavior of their entire field team to a higher level, particularly during the Covid-19 pandemic.