The Customer Experience Improvement Training: Marketing Communication & Telesales for the Shafwah Group Team has equipped participants with more assertive communication skills and strategies for handling customer complaints professionally. With […]
The LIFO® (Life Orientations) Method training provided by The Bridge Academy Team has brought about significant changes in the way participants from RedDoorz think and interact in creating superior customer
Training Agent & Co-Training COPC for Team Management Development As a contact center outsourcing company, the Agent&Co. Team participated in Best Practices for Quality Management COPC training aimed at enhancing
The Bridge Academy & Resvara Collaboration: Preparing Superior Human Resources from the Start In today’s competitive business landscape, having a team ready to face challenges is key to success. Recognizing
In the training for Sinarmas Multifinance, The Bridge Academy presented two main topics: the SPIN Selling strategy and How to Selecting the Right Employee for Key Positions using the LIFO®
Trusted Voices Training: Elevating Call Center Excellence for Jasaraharja Putera has had a significant impact on participants in enhancing their communication and customer service skills. Through this training and coaching
Elevating Jasnita Contact Center Service Standards for Optimal Customer Experience The Contact Center Excellence training with The Bridge Academy has been a valuable experience for the Jasnita Contact Center Team
Transforming Communication Services for Enhanced Customer Satisfaction XL Axiata, a leading player in Indonesia’s telecommunications industry, consistently prioritizes customer satisfaction through excellent service. To ensure their Customer Relation Representatives (CRRs)
JNE: Training Call Center Resvara partners with JNE to provide high-quality call center and telecommunications services, supported by a skilled and professional team focused on customer satisfaction. By ensuring efficient
Boosting Online Sales with Social Media Marketing Strategies Trade Mall (TM) LTC Glodok faced challenges during the pandemic as consumer shopping habits shifted from offline to online. To overcome these
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