eCentrix
eCentrix participated in a public training on improving customer satisfaction in the digital era.
Success Stories
Success Stories
Success Stories
OWLEXA
The OWLEXA team’s journey in enhancing customer experience reached new heights through the “Excellent Contact Center Skills” public training with The Bridge Academy. This training equipped them with a deep
Success Stories, Success Stories
AdMedika
Participants from AdMedika took part in a public training on service design with The Bridge Academy, an intensive program that provided insights into Service Mindset, the Evolution of Service, Service
Success Stories
Carolus Hospital
Participants from Carolus Hospital also joined The Bridge Academy’s “Elevate Your Service Impact” public training. Similar to other healthcare professionals, the Saint Carolus Hospital team was equipped with strategies to
Success Stories
Graha Husada Hospital
The Graha Husada Hospital team has completed the public training program “Elevate Your Service Impact” with The Bridge Academy, designed to strengthen Service Mindset, implement Service Excellence, and manage patient
Success Stories, Success Stories
Medilink
Medilink, established in 2000 in Malaysia, offers Health Benefits Management Services (also known as Third Party Administration) to insurance companies and other healthcare payment providers. The Bridge Academy assisted Medilink
Success Stories, Success Stories
G4S
G4S is the world’s largest security services provider, headquartered in London. G4S offers security, risk management, and cash transportation services. Through a tender process, The Bridge Academy was appointed as
United Tractors
Service Beyond Expectations: United Tractors Contact Center Empowerment United Tractors (Astra Group) partnered with The Bridge Academy to conduct a Contact Center Development Program using the LIFO® Method for the
Success Stories, Success Stories
Pupuk Kaltim
Pupuk Kaltim selected The Bridge Academy, in collaboration with Semesta Akademi, to assist in developing modules for a series of training sessions held in 2023. The Bridge Academy helped create
Panasonic
Panasonic Solves Challenges with the LIFO® (Life Orientations) Method In the manufacturing and technology industry, Panasonic is renowned for its innovation in developing high-quality electronic devices, environmentally friendly energy solutions,