eCentrix
eCentrix participated in a public training on improving customer satisfaction in the digital era.
Success Stories
Success Stories
Success Stories
OWLEXA
The OWLEXA team’s journey in enhancing customer experience reached new heights through the “Excellent Contact Center Skills” public training with The Bridge Academy. This training equipped them with a deep
Success Stories
Carolus Hospital
Participants from Carolus Hospital also joined The Bridge Academy’s “Elevate Your Service Impact” public training. Similar to other healthcare professionals, the Saint Carolus Hospital team was equipped with strategies to
Success Stories
Graha Husada Hospital
The Graha Husada Hospital team has completed the public training program “Elevate Your Service Impact” with The Bridge Academy, designed to strengthen Service Mindset, implement Service Excellence, and manage patient
United Tractors
Service Beyond Expectations: United Tractors Contact Center Empowerment United Tractors (Astra Group) partnered with The Bridge Academy to conduct a Contact Center Development Program using the LIFO® Method for the
Panasonic
Panasonic Solves Challenges with the LIFO® (Life Orientations) Method In the manufacturing and technology industry, Panasonic is renowned for its innovation in developing high-quality electronic devices, environmentally friendly energy solutions,
PT KAI Pariwisata (KAI Wisata)
PT KAI Pariwisata (KAI Wisata) is a subsidiary of PT Kereta Api Indonesia (Persero) recognized as a pioneer in railway-based tourism in Indonesia and a well-established organization within the Indonesian
Success Stories, Success Stories
Angkutan, Sungai, Danau dan Pelabuhan (ASDP) Indonesia Ferry
Leading up to the anticipated surge in transportation traffic ahead of Eid al-Fitr 2025, Angkutan, Sungai, Danau dan Pelabuhan (ASDP) Indonesia Ferry collaborated with The Bridge Academy to hold a
PT PELNI
The Bridge Academy has delivered two training programs for Agents and Team Leaders at the Pelni 162 Contact Center. These programs provided both an enjoyable and insightful experience. In the
Ministry of Marine Affairs and Fisheries
As public information transparency becomes a priority, the Ministry of Marine Affairs and Fisheries has repeatedly chosen The Bridge Academy as a training partner for all service officers in Technical