Success Stories

The LIFO® (Life Orientations) Method training provided by The Bridge Academy Team has brought about significant changes in the way participants from RedDoorz think and interact in creating superior customer […]

Training Agent & Co-Training COPC for Team Management Development As a contact center outsourcing company, the Agent&Co. Team participated in Best Practices for Quality Management COPC training aimed at enhancing

The Bridge Academy & Resvara Collaboration: Preparing Superior Human Resources from the Start In today’s competitive business landscape, having a team ready to face challenges is key to success. Recognizing

Elevating Jasnita Contact Center Service Standards for Optimal Customer Experience The Contact Center Excellence training with The Bridge Academy has been a valuable experience for the Jasnita Contact Center Team

Transforming Communication Services for Enhanced Customer Satisfaction XL Axiata, a leading player in Indonesia’s telecommunications industry, consistently prioritizes customer satisfaction through excellent service. To ensure their Customer Relation Representatives (CRRs)

JNE: Training Call Center Resvara partners with JNE to provide high-quality call center and telecommunications services, supported by a skilled and professional team focused on customer satisfaction. By ensuring efficient

Boosting Online Sales with Social Media Marketing Strategies Trade Mall (TM) LTC Glodok faced challenges during the pandemic as consumer shopping habits shifted from offline to online. To overcome these