- This event has passed.
Fundamentals of Service and Customer Quality
January 7 - January 8
In an increasingly competitive business era, excellent service is the primary weapon for winning customer loyalty and outperforming competitors. This training will teach you how to create extraordinary service experiences, build unwavering loyalty, and make every interaction a memorable moment. Participants will be equipped with powerful strategies to transform service standards into an unmatched competitive advantage.
Training Outline:
- Elevating Service Standards: The Foundation for Unrivaled Excellence
- Penetrating Customer Mindsets: Uncover Needs, Fulfill Them Precisely
- The Art of Moving Communication: Speak, Influence, and Conquer
- Creating Unforgettable Service Experiences: From Ordinary to Extraordinary
This Training Is Ideal For:
- Frontliners
- Customer Service Professionals
- Sales Professionals
- And other Professionals