Elevate Your Service Impact Batch 5
Excellence in customer service can significantly boost customer satisfaction and drive sustainable revenue and profit. That's why optimizing customer service […]
6 events found.
Public Training
COPC® Lean Six Sigma Yellow Belt
Jakarta (To Be Informed)COPC® Lean Six Sigma Yellow Belt Build a strong foundation for transforming your contact center operations! This intensive course provides […]
COPC® Best Practices for Customer Experience
Jakarta (To Be Informed)COPC® Best Practices for Customer Experience Operations is a high-standard, in-depth training program based on the world's best practices and […]
Change Leadership in the Era of Disruption
Jakarta (To Be Informed)In an era of disruption filled with uncertainty, change is no longer an option but a necessity. Rapidly developing technology, […]
Continuous Learning & Change Adaptation
Jakarta (To Be Informed)In an era of rapid change, the ability to continuously learn and adapt is key to success. This training is […]
Evaluation of Customer Experience System Implementation
Jakarta (To Be Informed)Building a robust Customer Experience (CX) system alone is insufficient. Regular evaluation is, of course, necessary to ensure the services […]