{"id":10403,"date":"2026-04-13T15:18:47","date_gmt":"2026-04-13T08:18:47","guid":{"rendered":"https:\/\/www.thebridge.id\/?page_id=10403"},"modified":"2026-04-13T15:32:44","modified_gmt":"2026-04-13T08:32:44","slug":"forrester","status":"publish","type":"page","link":"https:\/\/www.thebridge.id\/en\/global-collaborations\/forrester\/","title":{"rendered":"Forrester"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10403\" class=\"elementor elementor-10403\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7122a6f e-flex e-con-boxed e-con e-parent\" data-id=\"7122a6f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc37fbb e-flex e-con-boxed e-con e-parent\" data-id=\"cc37fbb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6d317e elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"a6d317e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About Forrester<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c38bbd4 e-flex e-con-boxed e-con e-parent\" data-id=\"c38bbd4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-83e658b e-con-full e-flex e-con e-child\" data-id=\"83e658b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccb8bf1 elementor-widget elementor-widget-image\" data-id=\"ccb8bf1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/FOTO-FORESTER-LAYANAN-SERTIFIKASI-NEW-1024x1024.webp\" class=\"attachment-large size-large wp-image-10113\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/FOTO-FORESTER-LAYANAN-SERTIFIKASI-NEW-1024x1024.webp 1024w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/FOTO-FORESTER-LAYANAN-SERTIFIKASI-NEW-300x300.webp 300w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/FOTO-FORESTER-LAYANAN-SERTIFIKASI-NEW-150x150.webp 150w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/FOTO-FORESTER-LAYANAN-SERTIFIKASI-NEW-768x768.webp 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/FOTO-FORESTER-LAYANAN-SERTIFIKASI-NEW-1536x1536.webp 1536w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/FOTO-FORESTER-LAYANAN-SERTIFIKASI-NEW.webp 2040w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4653c21 e-con-full e-flex e-con e-child\" data-id=\"4653c21\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-028ba31 elementor-widget elementor-widget-text-editor\" data-id=\"028ba31\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"model-response-message-contentr_8c02418f00611335\" class=\"markdown markdown-main-panel stronger enable-updated-hr-color\" dir=\"ltr\"><p data-sourcepos=\"1:1-1:181\">Forrester Research, Inc. is a global research and consulting firm based in the United States, founded in 1983 by George F. Colony.<br \/>In partnership with Forrester Research, Inc., The Bridge Academy offers Customer Experience (CX) certification programs for professionals and teams seeking to enhance their ability to design and execute customer experience strategies based on proven research.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c665e5 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2c665e5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>The Bridge Academy x Forrester<\/b>: CX Certification for Measurable Business Impact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7912aa9 elementor-widget elementor-widget-text-editor\" data-id=\"7912aa9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"model-response-message-contentr_b863a89bec1731e3\" class=\"markdown markdown-main-panel stronger enable-updated-hr-color\" dir=\"ltr\"><p>In collaboration with Forrester, The Bridge Academy offers a globally research-based Customer Experience (CX) certification for professionals seeking to develop measurable, business-impactful, and sustainable CX strategies.<\/p><p>As a global research and advisory firm based in the United States, Forrester is widely recognized as a world authority on Customer Experience. The Forrester Framework is designed to help organizations understand, measure, and improve Customer Experience end-to-end through a systematic, research-based approach.<\/p><p>The Bridge Academy x Forrester Customer Experience Certification Programs:<\/p><ul><li>Forrester Customer Experience Certification<\/li><li>Forrester Customer Experience Leadership Certification<\/li><li>Forrester Customer Journey Mapping Certification<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About Forrester Forrester Research, Inc. is a global research and consulting firm based in the United States, founded in 1983 by George F. Colony.In partnership with Forrester Research, Inc., The [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":5174,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10403","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Forrester - Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.thebridge.id\/en\/global-collaborations\/forrester\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Forrester - Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy\" \/>\n<meta property=\"og:description\" content=\"About Forrester Forrester Research, Inc. is a global research and consulting firm based in the United States, founded in 1983 by George F. 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