{"id":5131,"date":"2025-03-24T05:49:00","date_gmt":"2025-03-23T22:49:00","guid":{"rendered":"https:\/\/www.thebridge.id\/?page_id=5131"},"modified":"2025-08-09T11:07:54","modified_gmt":"2025-08-09T04:07:54","slug":"handbook","status":"publish","type":"page","link":"https:\/\/www.thebridge.id\/en\/services\/handbook\/","title":{"rendered":"Handbook"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5131\" class=\"elementor elementor-5131 elementor-791\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3db9b17 e-flex e-con-boxed e-con e-parent\" data-id=\"3db9b17\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8963a47 e-con-full e-flex e-con e-parent\" data-id=\"8963a47\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-058ca1c e-con-full e-flex e-con e-child\" data-id=\"058ca1c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed8948c elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"ed8948c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do we do it?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-447a215 elementor-widget elementor-widget-text-editor\" data-id=\"447a215\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We help you establish and implement service standards through handbooks, audiovisual materials such as training videos, tutorials and visual presentations, designed to ensure service procedures and messages are clear, consistent and effectively implemented by the entire team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32ae7b2 e-flex e-con-boxed e-con e-parent\" data-id=\"32ae7b2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-577e4b0 e-con-full e-flex e-con e-child\" data-id=\"577e4b0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2153fe elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"b2153fe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Find out which handbooks we've compiled<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c445f3b e-con-full e-flex e-con e-child\" data-id=\"c445f3b\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cd90667 e-con-full e-flex e-con e-child\" data-id=\"cd90667\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-704434c elementor-widget elementor-widget-image\" data-id=\"704434c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"733\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/1-2-733x1024.png\" class=\"attachment-large size-large wp-image-5974\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/1-2-733x1024.png 733w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/1-2-215x300.png 215w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/1-2-768x1073.png 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/1-2-1099x1536.png 1099w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/1-2-1466x2048.png 1466w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/1-2.png 1500w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32d65e3 e-con-full e-flex e-con e-child\" data-id=\"32d65e3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69998a3 elementor-widget elementor-widget-image\" data-id=\"69998a3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"733\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/2-2-733x1024.png\" class=\"attachment-large size-large wp-image-5975\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/2-2-733x1024.png 733w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/2-2-215x300.png 215w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/2-2-768x1073.png 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/2-2-1099x1536.png 1099w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/2-2-1466x2048.png 1466w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/2-2.png 1500w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42a1ace e-con-full e-flex e-con e-child\" data-id=\"42a1ace\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1396f2a elementor-widget elementor-widget-image\" data-id=\"1396f2a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"733\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/3-2-733x1024.png\" class=\"attachment-large size-large wp-image-5976\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/3-2-733x1024.png 733w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/3-2-215x300.png 215w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/3-2-768x1073.png 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/3-2-1099x1536.png 1099w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/3-2-1466x2048.png 1466w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/3-2.png 1500w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2065e74 e-con-full e-flex e-con e-child\" data-id=\"2065e74\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-583963f elementor-widget elementor-widget-image\" data-id=\"583963f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"733\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/4-2-733x1024.png\" class=\"attachment-large size-large wp-image-5977\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/4-2-733x1024.png 733w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/4-2-215x300.png 215w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/4-2-768x1073.png 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/4-2-1099x1536.png 1099w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/4-2-1466x2048.png 1466w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/4-2.png 1500w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e01b51a e-con-full e-flex e-con e-child\" data-id=\"e01b51a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7703718 e-con-full e-flex e-con e-child\" data-id=\"7703718\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6d8560 elementor-widget elementor-widget-image\" data-id=\"b6d8560\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"733\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/5-1-733x1024.png\" class=\"attachment-large size-large wp-image-5978\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/5-1-733x1024.png 733w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/5-1-215x300.png 215w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/5-1-768x1073.png 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/5-1-1099x1536.png 1099w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/5-1-1466x2048.png 1466w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/5-1.png 1500w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4eb60fb e-con-full e-flex e-con e-child\" data-id=\"4eb60fb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b91d47 elementor-widget elementor-widget-image\" data-id=\"4b91d47\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"733\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/6-733x1024.png\" class=\"attachment-large size-large wp-image-5979\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/6-733x1024.png 733w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/6-215x300.png 215w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/6-768x1073.png 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/6-1099x1536.png 1099w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/6-1466x2048.png 1466w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/6.png 1500w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fe4c22 e-con-full e-flex e-con e-child\" data-id=\"2fe4c22\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c057717 elementor-widget elementor-widget-image\" data-id=\"c057717\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"733\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/7-733x1024.png\" class=\"attachment-large size-large wp-image-5980\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/7-733x1024.png 733w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/7-215x300.png 215w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/7-768x1073.png 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/7-1099x1536.png 1099w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/7-1466x2048.png 1466w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/7.png 1500w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b7eeef e-con-full e-flex e-con e-child\" data-id=\"1b7eeef\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9fe984 elementor-widget elementor-widget-image\" data-id=\"d9fe984\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"733\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/8-733x1024.png\" class=\"attachment-large size-large wp-image-5981\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/8-733x1024.png 733w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/8-215x300.png 215w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/8-768x1073.png 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/8-1099x1536.png 1099w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/8-1466x2048.png 1466w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/8.png 1500w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2698773 e-flex e-con-boxed e-con e-parent\" data-id=\"2698773\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1595069 e-con-full e-flex e-con e-child\" data-id=\"1595069\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c9f82ff e-con-full e-flex e-con e-child\" data-id=\"c9f82ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56bebd1 elementor-position-right elementor-view-default elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"56bebd1\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icofont icofont-star-alt-2\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCreate the best customer experience in every interaction\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tThe Bridge Academy helps businesses build more effective, professional and globally standardized services so that customers get the best experience at every point of interaction in a comprehensive manner.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4f2a2f elementor-align-left elementor-mobile-align-justify elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-laptop-align-left elementor-widget elementor-widget-button\" data-id=\"e4f2a2f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/api.whatsapp.com\/send\/?phone=628118000186&#038;text=Hello+The+Bridge+Academy%21+I+would+like+to+know+more+about+your+services.+Ref%3A+https%3A%2F%2Fwww.thebridge.id%2F&#038;type=phone_number&#038;app_absent=0\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ion ion-md-call\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Consult with us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b555280 e-con-full e-flex e-con e-child\" data-id=\"b555280\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How do we do it? 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