{"id":5194,"date":"2025-05-11T09:13:17","date_gmt":"2025-05-11T02:13:17","guid":{"rendered":"https:\/\/www.thebridge.id\/?page_id=5194"},"modified":"2026-05-11T21:32:05","modified_gmt":"2026-05-11T14:32:05","slug":"cx-university","status":"publish","type":"page","link":"https:\/\/www.thebridge.id\/en\/global-collaborations\/cx-university\/","title":{"rendered":"CX University"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5194\" class=\"elementor elementor-5194 elementor-4341\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5422e69 e-flex e-con-boxed e-con e-parent\" data-id=\"5422e69\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1559dd3 e-flex e-con-boxed e-con e-parent\" data-id=\"1559dd3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57618c4 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"57618c4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About CX University<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33a195a e-flex e-con-boxed e-con e-parent\" data-id=\"33a195a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aaf5c61 e-con-full e-flex e-con e-child\" data-id=\"aaf5c61\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2103e3c elementor-widget elementor-widget-image\" data-id=\"2103e3c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/VISUAL-PAGE-GLOBAL-COLLAB-CXU.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d16fb29 elementor-widget elementor-widget-text-editor\" data-id=\"d16fb29\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"model-response-message-contentr_e1097949e0166e42\" class=\"markdown markdown-main-panel stronger enable-updated-hr-color\" dir=\"ltr\"><p data-sourcepos=\"1:1-1:70\">The Bridge Academy is now officially collaborating with CX University!<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-445a575 e-con-full e-flex e-con e-child\" data-id=\"445a575\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8419d7d elementor-widget elementor-widget-text-editor\" data-id=\"8419d7d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"model-response-message-contentr_d28a997d3d4b2754\" class=\"markdown markdown-main-panel stronger enable-updated-hr-color\" dir=\"ltr\"><p data-sourcepos=\"1:1-1:416\">CX University has empowered over 30,000 professionals across more than 115 countries to deliver exceptional customer experiences through online training and the globally recognized Customer Experience Specialist (CXS)\u2122 and Certified Customer Experience Professional (CCXP) certifications. CX University equips professionals to provide superior customer experiences that foster loyalty and drive business performance.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abc780e elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"abc780e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>The Bridge Academy x CX University<\/b>: Optimizing Customer Experience Excellence in Indonesia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b0b851 elementor-widget elementor-widget-text-editor\" data-id=\"6b0b851\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"model-response-message-contentr_f106b8798bc9ad09\" class=\"markdown markdown-main-panel stronger enable-updated-hr-color\" dir=\"ltr\"><p data-sourcepos=\"1:1-1:405\">This collaboration will deliver a series of online trainings, including programs designed to prepare individuals for formal certification as Customer Experience Specialists (CXS\u2122) and Patient Experience Specialists (PXS\u2122) to equip participants with practical and strategic skills to excel and compete in the dynamically evolving customer experience and healthcare landscape.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39fbb52 e-flex e-con-boxed e-con e-parent\" data-id=\"39fbb52\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-da6317d e-con-full e-flex e-con e-child\" data-id=\"da6317d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-14befd5 e-con-full e-flex e-con e-child\" data-id=\"14befd5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19cd343 elementor-arrows-position-inside elementor-widget elementor-widget-n-carousel\" data-id=\"19cd343\" data-element_type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;CXS&quot;,&quot;_id&quot;:&quot;2dc098d&quot;},{&quot;slide_title&quot;:&quot;PXS&quot;,&quot;_id&quot;:&quot;713e515&quot;}],&quot;slides_to_show&quot;:&quot;1&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 2\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24d7793 e-flex e-con-boxed e-con e-child\" data-id=\"24d7793\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-28a75fb e-con-full e-flex e-con e-child\" data-id=\"28a75fb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-168e579 elementor-widget elementor-widget-image\" data-id=\"168e579\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"724\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-CXS-724x1024.webp\" class=\"attachment-large size-large wp-image-10717\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-CXS-724x1024.webp 724w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-CXS-212x300.webp 212w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-CXS-768x1086.webp 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-CXS-1086x1536.webp 1086w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-CXS-1448x2048.webp 1448w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-CXS-scaled.webp 1810w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-07485d3 e-con-full e-flex e-con e-child\" data-id=\"07485d3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c059805 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c059805\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Experience Specialist (CXS)\u2122 Certification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da0571c elementor-widget elementor-widget-text-editor\" data-id=\"da0571c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Customer Experience Specialist (CXS)\u2122 program is designed to help professionals gain a deeper understanding of customer experience strategies and practices through a practical and applicable approach.<\/p><p>Participants will learn how to transform customer insights into impactful strategies, increase customer loyalty and retention, and build capabilities to effectively execute customer experience initiatives across various service points and departments within an organization.<\/p><p>This program is delivered online and is tailored to each participant&#8217;s individual learning pace. Participants will also receive three months of access to all learning materials.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8461ac9 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"8461ac9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Register Now &amp; Get Special Price!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4346d2b e-con-full e-flex e-con e-child\" data-id=\"4346d2b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2267644 elementor-align-justify elementor-mobile-align-justify elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"2267644\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/api.whatsapp.com\/send\/?phone=628118000186&#038;text&#038;type=phone_number&#038;app_absent=0\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 2\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a086f28 e-flex e-con-boxed e-con e-child\" data-id=\"a086f28\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ed6e13a e-con-full e-flex e-con e-child\" data-id=\"ed6e13a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fdea02 elementor-widget elementor-widget-image\" data-id=\"5fdea02\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"724\" height=\"1024\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-PXS-724x1024.webp\" class=\"attachment-large size-large wp-image-10719\" alt=\"\" srcset=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-PXS-724x1024.webp 724w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-PXS-212x300.webp 212w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-PXS-768x1086.webp 768w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-PXS-1086x1536.webp 1086w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-PXS-1448x2048.webp 1448w, https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/05\/FLYER-PXS-scaled.webp 1810w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22c6119 e-con-full e-flex e-con e-child\" data-id=\"22c6119\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e759a5 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2e759a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Patient Experience Specialist (PXS)\u2122 Certification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-202663d elementor-widget elementor-widget-text-editor\" data-id=\"202663d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Patient Experience Specialist (PXS\u2122) program is an evidence-based certification program designed for healthcare professionals to strategically and sustainably improve the quality of the patient experience.<\/p><p>This program helps participants understand various frameworks, tools, and approaches aligned with AHRQ, CMS, and CAHPS standards, enabling them to transform patient feedback into concrete improvements to enhance the quality of care and the performance of healthcare organizations.<\/p><p>The PXS\u2122 program is delivered online through interactive e-learning modules, healthcare case studies, curated research materials, and practical tools and templates that can be immediately applied in the workplace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da5bde2 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"da5bde2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Register Now &amp; Get Special Price!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4413cb0 e-con-full e-flex e-con e-child\" data-id=\"4413cb0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4edf5b2 elementor-align-justify elementor-mobile-align-justify elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"4edf5b2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/api.whatsapp.com\/send\/?phone=628118000186&#038;text&#038;type=phone_number&#038;app_absent=0\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-left\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M257.5 445.1l-22.2 22.2c-9.4 9.4-24.6 9.4-33.9 0L7 273c-9.4-9.4-9.4-24.6 0-33.9L201.4 44.7c9.4-9.4 24.6-9.4 33.9 0l22.2 22.2c9.5 9.5 9.3 25-.4 34.3L136.6 216H424c13.3 0 24 10.7 24 24v32c0 13.3-10.7 24-24 24H136.6l120.5 114.8c9.8 9.3 10 24.8.4 34.3z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About CX University The Bridge Academy is now officially collaborating with CX University! CX University has empowered over 30,000 professionals across more than 115 countries to deliver exceptional customer experiences [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":5174,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5194","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CX University - Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CX University - Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy\" \/>\n<meta property=\"og:description\" content=\"About CX University The Bridge Academy is now officially collaborating with CX University! CX University has empowered over 30,000 professionals across more than 115 countries to deliver exceptional customer experiences [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/\" \/>\n<meta property=\"og:site_name\" content=\"Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-11T14:32:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/VISUAL-PAGE-GLOBAL-COLLAB-CXU.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/\",\"url\":\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/\",\"name\":\"CX University - Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy\",\"isPartOf\":{\"@id\":\"https:\/\/www.thebridge.id\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/VISUAL-PAGE-GLOBAL-COLLAB-CXU.png\",\"datePublished\":\"2025-05-11T02:13:17+00:00\",\"dateModified\":\"2026-05-11T14:32:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#primaryimage\",\"url\":\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/VISUAL-PAGE-GLOBAL-COLLAB-CXU.png\",\"contentUrl\":\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/VISUAL-PAGE-GLOBAL-COLLAB-CXU.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.thebridge.id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Global Collaboration\",\"item\":\"https:\/\/www.thebridge.id\/en\/global-collaborations\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"CX University\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.thebridge.id\/#website\",\"url\":\"https:\/\/www.thebridge.id\/\",\"name\":\"Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy\",\"description\":\"Consulting &amp; Training\",\"publisher\":{\"@id\":\"https:\/\/www.thebridge.id\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.thebridge.id\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.thebridge.id\/#organization\",\"name\":\"Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy\",\"url\":\"https:\/\/www.thebridge.id\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.thebridge.id\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/03\/LOGO-TBA-BIRU-scaled.png\",\"contentUrl\":\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/03\/LOGO-TBA-BIRU-scaled.png\",\"width\":2560,\"height\":684,\"caption\":\"Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy\"},\"image\":{\"@id\":\"https:\/\/www.thebridge.id\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CX University - Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/","og_locale":"en_US","og_type":"article","og_title":"CX University - Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy","og_description":"About CX University The Bridge Academy is now officially collaborating with CX University! CX University has empowered over 30,000 professionals across more than 115 countries to deliver exceptional customer experiences [&hellip;]","og_url":"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/","og_site_name":"Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy","article_modified_time":"2026-05-11T14:32:05+00:00","og_image":[{"url":"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/VISUAL-PAGE-GLOBAL-COLLAB-CXU.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/","url":"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/","name":"CX University - Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy","isPartOf":{"@id":"https:\/\/www.thebridge.id\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#primaryimage"},"image":{"@id":"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#primaryimage"},"thumbnailUrl":"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/VISUAL-PAGE-GLOBAL-COLLAB-CXU.png","datePublished":"2025-05-11T02:13:17+00:00","dateModified":"2026-05-11T14:32:05+00:00","breadcrumb":{"@id":"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#primaryimage","url":"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/VISUAL-PAGE-GLOBAL-COLLAB-CXU.png","contentUrl":"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/VISUAL-PAGE-GLOBAL-COLLAB-CXU.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.thebridge.id\/global-collaboration\/cx-university\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.thebridge.id\/"},{"@type":"ListItem","position":2,"name":"Global Collaboration","item":"https:\/\/www.thebridge.id\/en\/global-collaborations\/"},{"@type":"ListItem","position":3,"name":"CX University"}]},{"@type":"WebSite","@id":"https:\/\/www.thebridge.id\/#website","url":"https:\/\/www.thebridge.id\/","name":"Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy","description":"Consulting &amp; Training","publisher":{"@id":"https:\/\/www.thebridge.id\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.thebridge.id\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.thebridge.id\/#organization","name":"Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy","url":"https:\/\/www.thebridge.id\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.thebridge.id\/#\/schema\/logo\/image\/","url":"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/03\/LOGO-TBA-BIRU-scaled.png","contentUrl":"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/03\/LOGO-TBA-BIRU-scaled.png","width":2560,"height":684,"caption":"Konsultan Customer Experience, Call Center &amp; Service Leadership Training Indonesia | The\u00a0Bridge\u00a0Academy"},"image":{"@id":"https:\/\/www.thebridge.id\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/pages\/5194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/comments?post=5194"}],"version-history":[{"count":9,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/pages\/5194\/revisions"}],"predecessor-version":[{"id":10798,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/pages\/5194\/revisions\/10798"}],"up":[{"embeddable":true,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/pages\/5174"}],"wp:attachment":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/media?parent=5194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}