{"id":6214,"date":"2025-05-31T04:46:39","date_gmt":"2025-05-30T21:46:39","guid":{"rendered":"https:\/\/www.thebridge.id\/courses-2\/"},"modified":"2026-02-10T14:35:38","modified_gmt":"2026-02-10T07:35:38","slug":"course","status":"publish","type":"page","link":"https:\/\/www.thebridge.id\/en\/course\/","title":{"rendered":"Course"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6214\" class=\"elementor elementor-6214 elementor-6209\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb1148a e-flex e-con-boxed e-con e-parent\" data-id=\"eb1148a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55a771f elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"55a771f\" data-element_type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Karosel Gambar\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/Kalender-Training-2026-Hal-1-724x1024.webp\" alt=\"Kalender Training 2026 Hal 1\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/Kalender-Training-2026-Hal-2-724x1024.webp\" alt=\"Kalender Training 2026 Hal 2\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/Kalender-Training-2026-Hal-3-724x1024.webp\" alt=\"Kalender Training 2026 Hal 3\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/Kalender-Training-2026-Hal-4-724x1024.webp\" alt=\"Kalender Training 2026 Hal 4\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/Kalender-Training-2026-Hal-5-724x1024.webp\" alt=\"Kalender Training 2026 Hal 5\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 6\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2026\/02\/Kalender-Training-2026-Hal-6-724x1024.webp\" alt=\"Kalender Training 2026 Hal 6\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e1120a elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"9e1120a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c75af elementor-widget elementor-widget-the-events-calendar-addon\" data-id=\"b3c75af\" data-element_type=\"widget\" data-widget_type=\"the-events-calendar-addon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!=========Events list Template 1.6.18=========><div id=\"ectbe-wrapper-b3c75af\" class=\"ectbe-wrapper ectbe-list-wrapper style-2\"><div class=\"ectbe-month-header ectbe-simple-event\">January 2025<\/div><div id=\"event-6675\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jan<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">07<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">07<\/span>\n                                <span class=\"ectbe-ev-mo\">January<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/fundamentals-of-service-and-customer-quality\/\">Fundamentals of Service and Customer Quality<\/a><\/div><div class=\"ectbe-evt-description\"><p>In an increasingly competitive business era, excellent service is the primary weapon for winning customer loyalty and outperforming competitors. This training will teach you how to create extraordinary service experiences, [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/fundamentals-of-service-and-customer-quality\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6674\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jan<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">15<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">15<\/span>\n                                <span class=\"ectbe-ev-mo\">January<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/enhancing-customer-experience-through-quality-assurance\/\">Enhancing Customer Experience through Quality Assurance<\/a><\/div><div class=\"ectbe-evt-description\"><p>In the realm of customer service, consistency and high quality are imperatives. Therefore, the role of quality assurance (QA) is not merely to monitor, but also to ensure that every [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/enhancing-customer-experience-through-quality-assurance\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6673\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jan<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">30<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">30<\/span>\n                                <span class=\"ectbe-ev-mo\">January<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/indonesia-cx-summit-2025\/\">Indonesia CX Summit 2025<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/swasana-grand-ballroom-lippo-kuningan\/\" title=\"Swasana Grand Ballroom Lippo Kuningan\">Swasana Grand Ballroom Lippo Kuningan<\/a>,<span class=\"tribe-address\">\n\n<span class=\"tribe-street-address\">Jalan HR. Rasuna Said Kav. B 12, RT.6\/RW.7, Kuningan, Karet Kuningan, Kuningan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920<\/span>\n\t\n\t\t<br>\n\t\t<span class=\"tribe-locality\">Jakarta<\/span><span class=\"tribe-delimiter\">,<\/span>\n\n\n\n\t<span class=\"tribe-country-name\">Indonesia<\/span>\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>The \"Indonesia CX Summit: Advancing Customer Experience with Global Best Practices\" event is designed to bring together CX leaders, industry experts, and senior decision-makers from various sectors to explore the [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/indonesia-cx-summit-2025\/\">Find out more<\/a><\/div><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">February 2025<\/div><div id=\"event-6672\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Feb<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">22<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">22<\/span>\n                                <span class=\"ectbe-ev-mo\">February<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/in-house-training\/\" rel=\"tag\">In House Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/effective-communication-skills-for-contact-center\/\">Effective Communication Skills for Contact Center<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/kantor-pusat-pt-pelni-jakarta-pusat\/\" title=\"Kantor Pusat PT Pelni Jakarta Pusat\">Kantor Pusat PT Pelni Jakarta Pusat<\/a>,<span class=\"tribe-address\">\n\n<span class=\"tribe-street-address\">Jl. Gajah Mada No.14, RT.6\/RW.2, Petojo Utara, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10130<\/span>\n\t\n\t\t<br>\n\t\t<span class=\"tribe-locality\">Jakarta<\/span><span class=\"tribe-delimiter\">,<\/span>\n\n\t<abbr class=\"tribe-region tribe-events-abbr\" title=\"Jakarta\">Jakarta<\/abbr>\n\n\n\t<span class=\"tribe-country-name\">Indonesia<\/span>\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>The Pelni Contact Center is collaborating with The Bridge Academy to deliver training that will transform how Pelni 162 Contact Center agents interact with customers, especially when managing passenger surges [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/effective-communication-skills-for-contact-center\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6671\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Feb<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">22<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">22<\/span>\n                                <span class=\"ectbe-ev-mo\">February<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/lifo-method-training-batch-1\/\">LIFO Method Training - Batch 1<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/swiss-belresidences-kalibata\/\" title=\"Swiss-Belresidences Kalibata\">Swiss-Belresidences Kalibata<\/a>,<span class=\"tribe-address\">\n\n<span class=\"tribe-street-address\">Jl. Raya Kalibata No.22, Rawajati, Kec. Pancoran, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12740<\/span>\n\t\n\t\t<br>\n\t\t<span class=\"tribe-locality\">Jakarta<\/span><span class=\"tribe-delimiter\">,<\/span>\n\n\t<abbr class=\"tribe-region tribe-events-abbr\" title=\"Jakarta\">Jakarta<\/abbr>\n\n\n\t<span class=\"tribe-country-name\">Indonesia<\/span>\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>LIFO\u00ae stands for Life Orientations. It is an applied science that studies human behavioral styles, which has been researched in America and Japan over the past 40 years. LIFO\u00ae helps [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/lifo-method-training-batch-1\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6670\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Feb<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">23<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">23<\/span>\n                                <span class=\"ectbe-ev-mo\">February<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/elevate-your-service-impact-batch-1\/\">Elevate Your Service Impact Batch 1<\/a><\/div><div class=\"ectbe-evt-description\"><p>Exceptional customer service can enhance customer satisfaction while simultaneously driving sustainable business revenue and profit. Therefore, optimizing customer service is one of the crucial steps that must be taken immediately. [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-cost\">\n\t\t\t\t\t\t\t<span class=\"ectbe-icon\"><i class=\"ectbe-icon-ticket\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t\t<span class=\"ectbe-rate\">IDR350000<\/span>\n\t\t\t\t\t\t<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/elevate-your-service-impact-batch-1\/\">Find out more<\/a><\/div><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">March 2025<\/div><div id=\"event-6669\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Mar<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">12<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">12<\/span>\n                                <span class=\"ectbe-ev-mo\">March<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/understanding-customer-needs\/\">Understanding Customer Needs<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta\/\" title=\"Jakarta\">Jakarta<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>Every customer arrives with unique needs and expectations regarding your services and products. By deeply understanding what customers desire, we can exceed their expectations and create unforgettable experiences. In this [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/understanding-customer-needs\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6668\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Mar<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">20<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">20<\/span>\n                                <span class=\"ectbe-ev-mo\">March<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/managing-digital-customers-service-adaptation\/\">Managing Digital Customers &amp; Service Adaptation<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta\/\" title=\"Jakarta\">Jakarta<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In this ever-evolving digital era, customer behavior changes rapidly. Companies that fail to adapt will be left behind. Customers are now more adept at relying on digital platforms\u2014social media, live [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/managing-digital-customers-service-adaptation\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6667\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Mar<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">27<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">27<\/span>\n                                <span class=\"ectbe-ev-mo\">March<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/workshop-on-body-language-in-interviews\/\">Workshop on Body Language in Interviews<\/a><\/div><div class=\"ectbe-evt-description\"><p>Job interviews are not just about what is said, but how it is conveyed. Appropriate body language can build confidence, create a professional impression, and capture a recruiter's attention. This [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-cost\">\n\t\t\t\t\t\t\t<span class=\"ectbe-icon\"><i class=\"ectbe-icon-ticket\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t\t<span class=\"ectbe-rate\">IDR350000<\/span>\n\t\t\t\t\t\t<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/workshop-on-body-language-in-interviews\/\">Find out more<\/a><\/div><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">April 2025<\/div><div id=\"event-6666\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Apr<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">07<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">07<\/span>\n                                <span class=\"ectbe-ev-mo\">April<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/conflict-and-crisis-management-training-for-hr-professionals\/\">Conflict and Crisis Management Training for HR Professionals<\/a><\/div><div class=\"ectbe-evt-description\"><p>This training program is designed to equip participants with in-depth insights into the types, causes, and impacts of conflict within a company, as well as provide practical techniques for resolving [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-cost\">\n\t\t\t\t\t\t\t<span class=\"ectbe-icon\"><i class=\"ectbe-icon-ticket\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t\t<span class=\"ectbe-rate\">IDR1500000<\/span>\n\t\t\t\t\t\t<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/conflict-and-crisis-management-training-for-hr-professionals\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6665\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Apr<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">10<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">10<\/span>\n                                <span class=\"ectbe-ev-mo\">April<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/in-house-training\/\" rel=\"tag\">In House Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/effective-communication-skills-in-customer-experience-cx-for-contact-center-121-kai\/\">Effective Communication Skills in Customer Experience (CX) for Contact Center 121 KAI<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta\/\" title=\"Jakarta\">Jakarta<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>Sebagai garda terdepan dalam layanan pelanggan, tim Contact Center 121 KAI memiliki peran krusial dalam menciptakan pengalaman pelanggan (Customer Experience\/CX) yang positif dan berkesan. Komunikasi yang efektif bukan hanya tentang [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/effective-communication-skills-in-customer-experience-cx-for-contact-center-121-kai\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6664\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Apr<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">17<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">17<\/span>\n                                <span class=\"ectbe-ev-mo\">April<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/customer-service-excellence\/\">Customer Service Excellence<\/a><\/div><div class=\"ectbe-evt-description\"><p>Today's customers not only desire fast and accurate solutions, but also a memorable experience in every business interaction. A Service Excellence Mindset is key for businesses to deliver optimal service [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/customer-service-excellence\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6663\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Apr<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">23<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">23<\/span>\n                                <span class=\"ectbe-ev-mo\">April<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/crisis-management-customer-complaint-handling-2\/\">Crisis Management &amp; Customer Complaint Handling<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>Customer complaints and crisis situations are unavoidable. However, the way a company handles complaints and manages crises can be the primary determinant of business success in maintaining reputation and customer [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/crisis-management-customer-complaint-handling-2\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6662\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Apr<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">26<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">26<\/span>\n                                <span class=\"ectbe-ev-mo\">April<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/mastering-the-leadership-mindset-leading-with-confidence-and-clarity\/\">Mastering the Leadership Mindset: Leading with Confidence and Clarity<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>Successful leaders possess not only a position but also a strategy for thinking, making decisions, and inspiring others. A strong leadership mindset is the fundamental foundation for facing challenges, building [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/mastering-the-leadership-mindset-leading-with-confidence-and-clarity\/\">Find out more<\/a><\/div><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">May 2025<\/div><div id=\"event-6661\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">May<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">13<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">13<\/span>\n                                <span class=\"ectbe-ev-mo\">May<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/quality-management-service-assurance\/\">Quality Management &amp; Service Assurance<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In today's competitive business world, service quality is no longer just a necessity\u2014it has become a decisive factor for success. To ensure customer satisfaction and maintain business reputation, companies need [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/quality-management-service-assurance\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6660\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">May<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">14<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">14<\/span>\n                                <span class=\"ectbe-ev-mo\">May<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/copc-best-practices-for-quality-management\/\">COPC Best Practices for Quality Management<\/a><\/div><div class=\"ectbe-evt-description\"><p>COPC\u00ae Best Practices for Quality Management will equip you with the techniques and strategies used by industry leaders to ensure that quality programs not only enhance the customer experience but [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/copc-best-practices-for-quality-management\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6659\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">May<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">21<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">21<\/span>\n                                <span class=\"ectbe-ev-mo\">May<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/emotional-intelligence-for-handling-work-pressure\/\">Emotional Intelligence for Handling Work Pressure<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In a demanding and fast-paced work environment, work pressure is inevitable. High workloads, challenging targets, and interactions with colleagues and customers often trigger stress, which can impact performance, mental health, [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/emotional-intelligence-for-handling-work-pressure\/\">Find out more<\/a><\/div><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">June 2025<\/div><div id=\"event-6658\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jun<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">11<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">11<\/span>\n                                <span class=\"ectbe-ev-mo\">June<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/service-mindset-emotional-intelligence\/\">Service Mindset &amp; Emotional Intelligence<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>The right Service Mindset and emotional intelligence directly contribute to creating exceptional customer service. Service delivered with genuine sincerity and empathy can lead to improved customer experiences, increased loyalty, and [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/service-mindset-emotional-intelligence\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/11-Juni-819x1024.png\" \/><\/div><\/div><div id=\"event-6657\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jun<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">14<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">14<\/span>\n                                <span class=\"ectbe-ev-mo\">June<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/master-your-service-excellence\/\">Master Your Service Excellence<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/swiss-belresidences-kalibata\/\" title=\"Swiss-Belresidences Kalibata\">Swiss-Belresidences Kalibata<\/a>,<span class=\"tribe-address\">\n\n<span class=\"tribe-street-address\">Jl. Raya Kalibata No.22, Rawajati, Kec. Pancoran, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12740<\/span>\n\t\n\t\t<br>\n\t\t<span class=\"tribe-locality\">Jakarta<\/span><span class=\"tribe-delimiter\">,<\/span>\n\n\t<abbr class=\"tribe-region tribe-events-abbr\" title=\"Jakarta\">Jakarta<\/abbr>\n\n\n\t<span class=\"tribe-country-name\">Indonesia<\/span>\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In the competitive business world, customer service quality is more than just a necessity; it's a primary factor in building loyalty and driving business growth. Service Excellence isn't merely about [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/master-your-service-excellence\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/05\/14-Juni-Master-Your-Service-819x1024.png\" \/><\/div><\/div><div id=\"event-6656\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jun<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">17<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">17<\/span>\n                                <span class=\"ectbe-ev-mo\">June<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/elevate-your-service-impact-batch-2\/\">Elevate Your Service Impact Batch 2<\/a><\/div><div class=\"ectbe-evt-description\"><p>Exceptional customer service is more than just an added value. It is a primary driver of revenue and business success. Optimizing customer service is an absolute step to take in [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/elevate-your-service-impact-batch-2\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/17-Juni-Elevate-Your-Service-819x1024.png\" \/><\/div><\/div><div id=\"event-6655\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jun<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">18<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">18<\/span>\n                                <span class=\"ectbe-ev-mo\">June<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/building-effective-customer-engagement\/\">Building Effective Customer Engagement<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>Customer engagement is more than just ordinary interaction; it's a strategy for building valuable, long-term relationships. Actively engaged customers tend to be more loyal, inclined to provide positive and valuable [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/building-effective-customer-engagement\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/18-Juni-819x1024.png\" \/><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">July 2025<\/div><div id=\"event-7614\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jul<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">08<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">08<\/span>\n                                <span class=\"ectbe-ev-mo\">July<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/elevate-your-service-impact-batch-3\/\">Elevate Your Service Impact Batch 3<\/a><\/div><div class=\"ectbe-evt-description\"><p>Exceptional customer service is more than just an added value. It is a primary driver of revenue and business success. Optimizing customer service is an absolute step to take in [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/elevate-your-service-impact-batch-3\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/07\/Elevate-Your-Service-819x1024.png\" \/><\/div><\/div><div id=\"event-7642\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jul<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">09<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">09<\/span>\n                                <span class=\"ectbe-ev-mo\">July<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/copc-lean-six-sigma-yellow-belt-contact-center\/\">COPC\u00ae Lean Six Sigma Yellow Belt for Contact Center<\/a><\/div><div class=\"ectbe-evt-description\"><p>Build a strong foundation for your contact center operational transformation! This intensive course equips participants with an in-depth understanding of the fundamentals of Lean Six Sigma, with a strategic focus [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/copc-lean-six-sigma-yellow-belt-contact-center\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6652\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jul<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">16<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">16<\/span>\n                                <span class=\"ectbe-ev-mo\">July<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/crisis-management-customer-complaint-handling\/\">Crisis Management &amp; Customer Complaint Handling<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In the competitive business world, customer complaints and crisis situations are unavoidable. Whether it's customer dissatisfaction, service issues, or reputational crises, all can significantly impact customer trust and company image. [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/crisis-management-customer-complaint-handling\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-7630\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jul<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">17<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">17<\/span>\n                                <span class=\"ectbe-ev-mo\">July<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/master-your-service-excellence-batch-2\/\">Master Your Service Excellence Batch 2<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In the competitive business world, customer service quality is more than just a necessity; it's a primary factor in building loyalty and driving business growth. Service Excellence isn't merely about [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/master-your-service-excellence-batch-2\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6651\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Jul<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">23<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">23<\/span>\n                                <span class=\"ectbe-ev-mo\">July<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/leadership-skills-team-development\/\">Leadership Skills &amp; Team Development<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In a dynamic business environment, effective leadership is a key factor determining an organization's success. A good leader is not only capable of directing and managing a team but can [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/leadership-skills-team-development\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/23-Juli-819x1024.png\" \/><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">August 2025<\/div><div id=\"event-6650\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Aug<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">13<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">13<\/span>\n                                <span class=\"ectbe-ev-mo\">August<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/sales-skills-negotiation\/\">Sales Skills &amp; Negotiation<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>Strong sales and negotiation skills are paramount for boosting business\/company revenue and expanding customer networks. Selling is not merely about offering products or services; it's also about building relationships, understanding [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/sales-skills-negotiation\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/13-Agustus-819x1024.png\" \/><\/div><\/div><div id=\"event-8429\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Aug<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">19<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">19<\/span>\n                                <span class=\"ectbe-ev-mo\">August<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/elevate-your-service-impact-batch-5\/\">Elevate Your Service Impact Batch 5<\/a><\/div><div class=\"ectbe-evt-description\"><p>Excellence in customer service can significantly boost customer satisfaction and drive sustainable revenue and profit. That's why optimizing customer service is a critical step that should be taken immediately. In [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/elevate-your-service-impact-batch-5\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6647\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Aug<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">20<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">20<\/span>\n                                <span class=\"ectbe-ev-mo\">August<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/persuasive-communication\/\">Persuasive Communication<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In both professional and daily life, persuasive communication skills are paramount for influencing others, building trust, and achieving desired objectives. Persuasive communication extends beyond mere verbal delivery; it encompasses the [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/persuasive-communication\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/20-Agustus-819x1024.png\" \/><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">September 2025<\/div><div id=\"event-7231\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Sep<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">05<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">05<\/span>\n                                <span class=\"ectbe-ev-mo\">September<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/copc-lean-six-sigma-yellow-belt\/\">COPC\u00ae Lean Six Sigma Yellow Belt<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>COPC\u00ae Lean Six Sigma Yellow Belt Build a strong foundation for transforming your contact center operations! This intensive course provides participants with a deep understanding of Lean Six Sigma fundamentals, [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/copc-lean-six-sigma-yellow-belt\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-8527\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Sep<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">08<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">08<\/span>\n                                <span class=\"ectbe-ev-mo\">September<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/copc-best-practices-for-customer-experience\/\">COPC\u00ae Best Practices for Customer Experience<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>COPC\u00ae Best Practices for Customer Experience Operations is a high-standard, in-depth training program based on the world's best practices and guidelines summarized in the COPC CX Standard. Participants will specifically [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/copc-best-practices-for-customer-experience\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6645\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Sep<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">17<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">17<\/span>\n                                <span class=\"ectbe-ev-mo\">September<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/integrating-customer-service-with-customer-satisfaction\/\">Integrating Customer Service with Customer Satisfaction<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In the competitive business world, exceptional customer service is not merely about answering questions or resolving issues; it's about crafting memorable experiences and building long-term relationships with customers. Satisfied customers [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/integrating-customer-service-with-customer-satisfaction\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/17-Sept-819x1024.png\" \/><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">October 2025<\/div><div id=\"event-6643\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Oct<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">15<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">15<\/span>\n                                <span class=\"ectbe-ev-mo\">October<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/change-leadership-in-the-era-of-disruption\/\">Change Leadership in the Era of Disruption<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In an era of disruption filled with uncertainty, change is no longer an option but a necessity. Rapidly developing technology, shifting customer behavior, and increasingly complex market dynamics demand that [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/change-leadership-in-the-era-of-disruption\/\">Find out more<\/a><\/div><\/div><\/div><div id=\"event-6641\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Oct<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">22<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">22<\/span>\n                                <span class=\"ectbe-ev-mo\">October<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/presentation-skills-public-speaking\/\">Presentation Skills &amp; Public Speaking<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>Have you ever wondered about the strategies that make someone's public speaking so engaging and capable of encouraging or influencing an audience to act? The answer lies in effective communication. [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/presentation-skills-public-speaking\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/22-Oktober-819x1024.png\" \/><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">November 2025<\/div><div id=\"event-6677\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Nov<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">12<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">12<\/span>\n                                <span class=\"ectbe-ev-mo\">November<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/continuous-learning-change-adaptation\/\">Continuous Learning &amp; Change Adaptation<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In an era of rapid change, the ability to continuously learn and adapt is key to success. This training is designed to equip participants with a growth mindset, continuous learning [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/continuous-learning-change-adaptation\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/12-Nov-819x1024.png\" \/><\/div><\/div><div id=\"event-6638\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Nov<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">20<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">20<\/span>\n                                <span class=\"ectbe-ev-mo\">November<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/evolution-of-service\/\">Evolution of Service<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>The service landscape continuously evolves with changes in technology, customer expectations, and business trends. Can technology, alongside the growing awareness of customer service importance, be leveraged for greater benefit or, [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/evolution-of-service\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/20-Nov-819x1024.png\" \/><\/div><\/div><div class=\"ectbe-month-header ectbe-simple-event\">December 2025<\/div><div id=\"event-6636\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Dec<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">17<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">17<\/span>\n                                <span class=\"ectbe-ev-mo\">December<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/essential-sales-skills\/\">Essential Sales Skills<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>In an increasingly competitive business era, effective selling ability is a mandatory skill for every professional. The Essential Sales Skills Training is designed to equip participants with sales techniques that [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/essential-sales-skills\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/17-Des-819x1024.png\" \/><\/div><\/div><div id=\"event-6634\" class=\"ectbe-inner-wrapper ectbe-simple-event\"><div id=\"ectbe-date\" class=\"ectbe-date-area\">\n\t\t\t\t\t\t<span class=\"ectbe-ev-mo\">Dec<\/span>\n\t\t\t\t\t\t<span class=\"ectbe-ev-day\">20<\/span>\n\t\t\t\t\t<\/div><div class=\"ectbe-content-box\"><div class=\"ectbe-date-area\">\n                                <span class=\"ectbe-ev-day\">20<\/span>\n                                <span class=\"ectbe-ev-mo\">December<\/span>\n                                <span class=\"ectbe-ev-yr\">2025<\/span>\n                                <\/div><div class=\"ectbe-ev-cate\"><ul class=\"ectbe-evt-category\"><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/id-en\/\" rel=\"tag\">ID<\/a><\/li><li class=\"ectbe-each-cate\"><a href=\"https:\/\/www.thebridge.id\/en\/events\/category\/public-training-en\/\" rel=\"tag\">Public Training<\/a><\/li><\/ul><\/div><div class=\"ectbe-evt-title\"><a class=\"ectbe-evt-url\" href=\"https:\/\/www.thebridge.id\/en\/event\/evaluasi-penerapan-sistem-customer-experience\/\">Evaluation of Customer Experience System Implementation<\/a><\/div><div class=\"ectbe-evt-venue\"><span class=\"ectbe-icon\"><i class=\"ectbe-icon-location\" aria-hidden=\"true\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"ectbe-venue-details ectbe-address\"><a href=\"https:\/\/www.thebridge.id\/venue\/jakarta-to-be-informed\/\" title=\"Jakarta (To Be Informed)\">Jakarta (To Be Informed)<\/a>,<span class=\"tribe-address\">\n\n\n\n\n\n\n<\/span>\n<\/span><\/div><div class=\"ectbe-evt-description\"><p>Building a robust Customer Experience (CX) system alone is insufficient. Regular evaluation is, of course, necessary to ensure the services provided are truly effective and deliver a positive impact for [&hellip;]<\/p>\n<\/div><div class=\"ectbe-evt-more-box\"><a class=\"ectbe-evt-read-more\" href=\"https:\/\/www.thebridge.id\/en\/event\/evaluasi-penerapan-sistem-customer-experience\/\">Find out more<\/a><\/div><\/div><div class=\"ectbe-evt-img\"><img decoding=\"async\" src=\"https:\/\/www.thebridge.id\/wp-content\/uploads\/2025\/04\/19.-20-Des-819x1024.png\" \/><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>January 2025 Jan 07 07 January 2025 ID Public Training Dasar-Dasar Kualitas Layanan dan Pelanggan Di era bisnis yang semakin kompetitif, layanan prima adalah senjata utama untuk memenangkan hati pelanggan [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6214","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/pages\/6214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/comments?post=6214"}],"version-history":[{"count":6,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/pages\/6214\/revisions"}],"predecessor-version":[{"id":10016,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/pages\/6214\/revisions\/10016"}],"wp:attachment":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/media?parent=6214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}