{"id":6643,"date":"2025-04-07T06:05:17","date_gmt":"2025-04-06T23:05:17","guid":{"rendered":"https:\/\/www.thebridge.id\/?post_type=tribe_events&#038;p=6643"},"modified":"2025-08-07T11:58:54","modified_gmt":"2025-08-07T04:58:54","slug":"change-leadership-in-the-era-of-disruption","status":"publish","type":"tribe_events","link":"https:\/\/www.thebridge.id\/en\/event\/change-leadership-in-the-era-of-disruption\/","title":{"rendered":"Change Leadership in the Era of Disruption"},"content":{"rendered":"<div id=\"model-response-message-contentr_c87fa907a8785aab\" class=\"markdown markdown-main-panel stronger enable-updated-hr-color\" dir=\"ltr\">\n<p data-sourcepos=\"1:1-1:333\">In an era of disruption filled with uncertainty, change is no longer an option but a necessity. Rapidly developing technology, shifting customer behavior, and increasingly complex market dynamics demand that leaders possess Change Leadership skills to effectively guide teams, organizations, companies, and businesses toward success.<\/p>\n<p data-sourcepos=\"3:1-3:303\">This &#8220;Change Leadership in the Era of Disruption&#8221; training is designed to equip leaders with adaptive leadership strategies, change communication skills, and methods for effectively managing resistance. Participants will learn how to lead change with clarity, resilience, and a growth-oriented strategy.<\/p>\n<p data-sourcepos=\"5:1-5:21\"><strong>Training Outline:<\/strong><\/p>\n<ul data-sourcepos=\"7:1-11:0\">\n<li data-sourcepos=\"7:1-7:48\">From Customer Service to Customer Satisfaction<\/li>\n<li data-sourcepos=\"8:1-8:51\">Building a Customer-Centric Mindset &amp; Culture<\/li>\n<li data-sourcepos=\"9:1-9:48\">Strategies for Enhancing Customer Satisfaction<\/li>\n<li data-sourcepos=\"10:1-11:0\">Utilizing Data &amp; Feedback to Improve Services<\/li>\n<\/ul>\n<p data-sourcepos=\"12:1-12:31\"><strong>This Training is Ideal For:<\/strong><\/p>\n<ul data-sourcepos=\"14:1-18:62\">\n<li data-sourcepos=\"14:1-14:32\">Customer Service Professionals<\/li>\n<li data-sourcepos=\"15:1-15:33\">Customer Experience Specialists<\/li>\n<li data-sourcepos=\"16:1-16:13\">Supervisors<\/li>\n<li data-sourcepos=\"17:1-17:10\">Managers<\/li>\n<li data-sourcepos=\"18:1-18:62\">Anyone seeking to elevate customer service to a higher level<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In an era of disruption filled with uncertainty, change is no longer an option but a necessity. Rapidly developing technology, shifting customer behavior, and increasingly complex market dynamics demand that [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[],"tribe_events_cat":[195,194],"class_list":["post-6643","tribe_events","type-tribe_events","status-publish","hentry","tribe_events_cat-id-en","tribe_events_cat-public-training-en","cat_id-en","cat_public-training-en"],"_links":{"self":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/tribe_events\/6643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/tribe_events"}],"about":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/types\/tribe_events"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":0,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/tribe_events\/6643\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/media?parent=6643"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/tags?post=6643"},{"taxonomy":"tribe_events_cat","embeddable":true,"href":"https:\/\/www.thebridge.id\/en\/wp-json\/wp\/v2\/tribe_events_cat?post=6643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}