COPC® Best Practices for Customer Experience
Jakarta (To Be Informed)COPC® Best Practices for Customer Experience Operations is a high-standard, in-depth training program based on the world's best practices and […]
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Integrating Customer Service with Customer Satisfaction
Jakarta (To Be Informed)In the competitive business world, exceptional customer service is not merely about answering questions or resolving issues; it's about crafting […]
Change Leadership in the Era of Disruption
Jakarta (To Be Informed)In an era of disruption filled with uncertainty, change is no longer an option but a necessity. Rapidly developing technology, […]
Presentation Skills & Public Speaking
Jakarta (To Be Informed)Have you ever wondered about the strategies that make someone's public speaking so engaging and capable of encouraging or influencing […]
Continuous Learning & Change Adaptation
Jakarta (To Be Informed)In an era of rapid change, the ability to continuously learn and adapt is key to success. This training is […]
Evolution of Service
Jakarta (To Be Informed)The service landscape continuously evolves with changes in technology, customer expectations, and business trends. Can technology, alongside the growing awareness […]
Essential Sales Skills
Jakarta (To Be Informed)In an increasingly competitive business era, effective selling ability is a mandatory skill for every professional. The Essential Sales Skills […]
Evaluation of Customer Experience System Implementation
Jakarta (To Be Informed)Building a robust Customer Experience (CX) system alone is insufficient. Regular evaluation is, of course, necessary to ensure the services […]