About Forrester
Forrester Research, Inc. is a global research and consulting firm based in the United States, founded in 1983 by George F. Colony.
In partnership with Forrester Research, Inc., The Bridge Academy offers Customer Experience (CX) certification programs for professionals and teams seeking to enhance their ability to design and execute customer experience strategies based on proven research.
The Bridge Academy x Forrester: CX Certification for Measurable Business Impact
In collaboration with Forrester, The Bridge Academy offers a globally research-based Customer Experience (CX) certification for professionals seeking to develop measurable, business-impactful, and sustainable CX strategies.
As a global research and advisory firm based in the United States, Forrester is widely recognized as a world authority on Customer Experience. The Forrester Framework is designed to help organizations understand, measure, and improve Customer Experience end-to-end through a systematic, research-based approach.
The Bridge Academy x Forrester Customer Experience Certification Programs:
- Forrester Customer Experience Certification
- Forrester Customer Experience Leadership Certification
- Forrester Customer Journey Mapping Certification