OUR EXPERTISE
We have unique experts in the market-driven strategy with the following scope of services.
Consulting
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We provide consulting services for small, medium and large scale businesses who want to build or improve the quality of their Customer eXperience from marketing, sales and customer service.
Our team has a lot of experience in building contact centers from scratch as well as preparing strategies that can help you improve the quality of your Customer eXperience.
Training Services
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We provide training services for Ministries, Institutions, state-owned companies, private and public companies. Our team has experience in providing training in the field of call centers and contact centers using training methods and materials that have been scientifically tested for their effectiveness.
The Bridge Academy ID is one of the two LIFO® (Life Orientations) Method Practitioners that are officially certified in Indonesia. For that, you will not find the training materials that we use in other training institutions.
Certifications
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The Bridge Academy provides certification program for institutions, individuals and the public.