Latest Past Events

Evaluation of Customer Experience System Implementation

Jakarta (To Be Informed)

Building a robust Customer Experience (CX) system alone is insufficient. Regular evaluation is, of course, necessary to ensure the services provided are truly effective and deliver a positive impact for […]

Essential Sales Skills

Jakarta (To Be Informed)

In an increasingly competitive business era, effective selling ability is a mandatory skill for every professional. The Essential Sales Skills Training is designed to equip participants with sales techniques that […]

Evolution of Service

Jakarta (To Be Informed)

The service landscape continuously evolves with changes in technology, customer expectations, and business trends. Can technology, alongside the growing awareness of customer service importance, be leveraged for greater benefit or, […]