TRAINING SERVICES
We provide training services for Ministries, Institutions, state-owned companies, private and public companies. Our team has experience in providing training in the field of call centers and contact centers using training methods and materials that have been scientifically tested for their effectiveness.
The Bridge Academy ID is one of the two LIFO® (Life Orientations) Method Practitioners that are officially certified in Indonesia. For that, you will not find the training materials that we use in other training institutions.
Marketing Management
Marketing management training includes techniques for selecting the right marketing strategy to build a successful Customer eXperience.
Sales Management
Sales management training includes the stages of building your sales team, sales techniques through online and offline media, and strategies to achieve sales targets consistently.
Service Management
Service management training includes training in good customer service techniques, good communication and presentation techniques, and contact center management strategies.
Public Training Services
We provide soft skills training related to marketing, sales, customer service that anyone can participate in.
We do this training regularly for the public with selected topics that are relevant to the current situation and conditions. The speakers we invite are experts in their fields, both on a local and global scale.
Strength Management™️ with LIFO® Method
As one of the two official LIFO® Method Certified Practitioner in Indonesia, The Bridge Academy ID provides training programs for institutions, individuals and the public.
Our Strength Management™️ training is based on the LIFO® Method (Life Orientations Method) which has been tested for effectiveness in 30 countries for more than 50 years. This method was invented by Dr. Stuart Atkinz from the USA. This training focuses on STRENGTHS – namely the right strengths and behaviors for leaders, teams and individuals. It starts with recognizing the basic orientation of each person in life and work. This training offers learning strategies to increase personal productivity, increase influence on people who are considered important, and more effective teamwork.
During the training, participants will be given pragmatic ways to improve performance by utilizing the strengths possessed by each individual, as well as respecting the strengths of others, both in normal conditions and when facing pressure.
This training will help you to:
- Build self-confidence and self-efficacy
Produce the best performance consistently - Manage multiple situations more effectively
- Avoid wasting time, effort and money
Filling blind spots with better plans and decisions.
The teaching methodology of the LIFO® Method that we use is in the form of theoretical explanations, surveys, activity simulations, and discussions to accelerate the learning process to ensure a maximum learning process.
In relation to the field of Customer eXperience, the LIFO® Method teaches us to use appropriate behavior and communication styles in responding to customer needs in order to build good interactions and relationships with customers.